Carnegie Mellon University

V. How the University Responds to Reports

Regardless of whether a Complainant chooses to pursue an Alternative Resolution Process, grievance procedures, or no further process, the Title IX Coordinator or a designated university official conducts an initial assessment to determine next steps and will initiate contact with the Complainant to discuss the availability of Supportive Measures. Respondents will also be offered supportive measures after receiving a notice.

Supportive Measures are non-disciplinary, non-punitive individualized services, assistance, and other measures that the university offers and may put in place, without fee or charge, as appropriate and reasonably available, after receiving a Report of possible Prohibited Conduct. Supportive Measures are designed to restore or preserve access to the University's Programs and Activities, including measures designed to protect the safety of all parties or the educational environment, or deter further Prohibited Conduct. Supportive Measures cannot be unreasonably burdensome to the other party.

Supportive Measures are available before and after a Complaint is filed, and in cases in which no Complaint is filed.

Upon receipt of a Report, the Title IX Coordinator, or their designee, will contact the Complainant (1) to discuss the availability of Supportive Measures and (2) to explain that Supportive Measures are available with or without the filing of a Complaint. The Title IX Case Manager helps determine the appropriate Supportive Measure(s) to be implemented. The Title IX Case Manager will assess with the relevant party the unique facts and circumstances of their situation and identify steps to help the individual continue access to their education or employment.

Supportive Measures may be continued, modified or terminated at the conclusion of a grievance process or Alternative Resolution Process.

Examples of Supportive Measures include, but are not limited to:

  • Academic support services and accommodations, including the ability to reschedule classes, exams and assignments, transfer course sections, or withdraw from courses;
  • Academic schedule modifications (typically to separate Complainant and Respondent);
  • Work schedule or job assignment modifications (for university employment);
  • Changes in on-campus work or university housing location;
  • On-campus counseling services and/or assistance in connecting to community-based counseling services;
  • Assistance in connecting to community-based medical services;
  • No contact agreements or orders, which may be mutual or non-mutual;
  • Temporarily limiting an individual's access to certain university facilities or activities;
  • Information about and/or assistance with obtaining personal protection orders;
  • Leaves of absences;
  • Increased monitoring and security of certain areas of the campus;
  • Options for emergency Housing;
  • Individualized limitations on the parties' communications and interactions with each other; or
  • A combination of any of these measures.

Changes in class, work, housing, extracurricular, and/or other activities may be made regardless of whether there is or is not a comparable alternative.

The university will maintain Supportive Measures provided to the Complainant or Respondent as confidential to the extent that maintaining such confidentiality would not impair the university's ability to provide the Supportive Measures.