Carnegie Mellon Student Services offers resources and amenities available to welcome students to the community. Once you enroll, you become part of the proud Tartan family and are supported in every way possible. From academic support, to housing options and health services, to campus safety, the Carnegie Mellon community is dedicated to helping you succeed both academically and personally.
At Carnegie Mellon, we have a broad spread of support services for students in a variety of contexts. We have a dedicated staff for students struggling academically, findind a career, adjusting to a new community, or who feel excluded and need additional assistance. As a university, we are committed to providing fair and equal access to a world-class education to all students with the intent that every student will succeed. These services are a major factor in fulfilling this mission.
The Division of Student Affairs coordinates student services and the departments within the division strive not only to meet specific student needs, but to provide general student direction and guidance.
Student Academic Success Center offers a wide variety of opportunities for students to deepen their understanding of who they are as learner, communicator and ultimately scholar. The Student Academic Success Center supports student success by providing academic coaching, tutoring, supplemental instruction and EXCEL collaborative groups, accommodations and support for students with disabilities, and language support for English language learners.
Carnegie Mellon's Center for Student Diversity and Inclusion (The Center) offers resources to enhance the student experience in dimensions such as access, success, campus climate and intergroup dialogue. Additionally, The Center supports and connects historically underrepresented students and those who are first in their family to attend college in a setting where students’ differences and talents are guided, appreciated and reinforced. Staff in The Center partner with students to offer programs and initiatives to increase awareness and engage the community in creating a vibrant and inclusive campus environment.
The Career and Professional Development Center (CPDC) offers career exploration, campus employment, summer jobs, community service, internships, the job search process, campus recruiting via the university’s online system, resume referrals, a Web-based resume, networking and interviewing service, alumni career services, plus career and graduate school counseling.
The Office of Disability Resources works to provide physical, digital and programmatic campus access to all events and information within the Carnegie Mellon community for students and visitors to our campus.
Carnegie Mellon’s University Health Services offers students many of the services they find at their local doctor’s office and promotes programming focused on the health and well-being of our community.
HealthConnect, University Health Services' secure online portal, allows students to order prescription refills, request medical records, communicate with healthcare providers, and complete health and immunization forms.
Counseling and Psychological Services (CaPS) provides a safe, confidential environment for students to talk about personal and academic concerns. CaPS helps students improve their psychological health by facilitating insight and fostering deeper understanding of their personal struggles needed to make better choices for themselves. Services at CaPS are aimed at supporting students in the moment and in their personal growth and maturation over time.
The Global Communication Center (GCC) provides free communication consulting for the Carnegie Mellon community. Our trained communication tutors help Carnegie Mellon students, faculty, and staff convey their ideas logically, clearly, and effectively through one-on-one sessions and classroom workshops. Whether your project is written, verbal, or visual, our expert feedback will help you communicate more effectively.
Carnegie Mellon values equality of opportunity, mutual respect, and diversity. To this end, Equal Opportunity Services provides consultative services and periodic assessment of the university’s progress in, policies on and commitment to:
- Compliance and policy
- Addressing grievances
- Assessing Carnegie Mellon culture and climate
Carnegie Mellon also has resources for international students to help with their transition to the U.S and Carnegie Mellon.
Our office of Housing Services is committed to helping you make Carnegie Mellon your home away from home during your undergraduate years. With LEED-certified residence halls and a repurposed mansion, Carnegie Mellon's campus amenities blend incomparable access to city life with the creature comforts of a traditional, walking campus community!
All first-year students are required to live in university housing. Housing Services guarantees housing for all four years if you remain in the university housing system. In a typical year, about 65% of our undergraduate student body stays on campus all four years. There are a variety of housing options with various amenities available, including laundry facilities in some residence halls.
Facts about Carnegie Mellon Housing
All first-year students are also required to have a meal plan. Dining Services offers several meal options to choose from that can be used at various locations both on- and off-campus. Students can dine on-campus in coffee shops, delis, cafeterias and other eateries.
Traditional Dining Plans for first-year students provide the flexibility to eat a different number of meals each day depending on your preferences and include both block meals and flexible dollars.
Dining Services offers special diet and nutritional needs for students, including vegetarian, vegan, halal, and kosher options as well as Nourish, CMU's allergen-friendly dining location.
Sustainability is a priority at Carnegie Mellon, and Dining Services provides programs and practices that are healthier for you and the environment. These efforts include sourcing local food, reducing food waste, donating excess food and using compostable packaging and cutlery.
Carnegie Mellon makes the health and safety of every student our top priority to ensure they can excel at their education and enjoy college life.
Student safety is a top priority at Carnegie Mellon. The university employs a police department whose staff of police officers and security guards patrol the campus 24 hours a day on foot, by car and by bicycle. The Carnegie Mellon University Police Department offers late-evening escort service to academic and residence buildings on- and off-campus, regular shuttle bus service to university apartments in the Oakland and Shadyside areas, campus emergency telephones, free program for registering personal property, safety tips and safety and security seminars. SafeWalk, a student volunteer escort service, is also available to those walking across campus late at night.
Annual Safety and Athletics Reports Available
The Higher Education Act of 1965, as amended by the Higher Education Opportunity Act of 2008 (HEOA), requires institutions of higher education that participate in federal financial aid programs to make available an annual security and fire safety report and an annual equity in athletics report.
As required by law, Carnegie Mellon University’s security and fire safety report describes security, alcohol and drug, sexual assault and fire safety policies, and contains statistics on the number and type of crimes committed on campus and cause of fires in campus residence facilities during the preceding three years. You can obtain a copy by contacting the Carnegie Mellon Police Department at 412.268.6232 or by sending an email. The annual security and fire safety report is also available online at https://www.cmu.edu/police/annualreports/index.html.
The equity in athletics report contains information about Carnegie Mellon University’s intercollegiate athletics program, including data regarding sport sponsorship, student-athlete participation, and program revenues and expenses. A printed copy of the university’s most recent report is available upon request by calling the Department of Athletics, Physical Education and Recreation at 412.268.8054 or by sending an email to the Director of Athletics. The information is also available online each November 1 at http://ope.ed.gov/athletics. Upon visiting the site, select “Get data for one institution” from the right side of the page, enter “Carnegie Mellon University” in the “Name of Institution” field, click the “Search” button at the bottom of the page, and select “Carnegie Mellon University” in the “Institution” column.
The Art Store
The Art Store offers one of the most complete lines of fine art and technical supplies in the city.
Stop by the Bookstore to stock up for the semester on Carnegie Mellon merchandise, magazines, and books or shop at the new online bookstore for your favorite Carnegie Mellon apparel and gifts. The Carnegie Mellon Bookstore sells everything from gear to the textbooks you'll need for class!
The Computer Store
The Computer Store offers a variety of hardware and software products. The store sales consultants are non-commissioned and have a clear focus on the needs and requirements of the university’s computing environment.